Vinted Members Express Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Updates
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices following member complaints.
